Job Description
Job ID: 3983
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Position
Vacancy Announcement
Florida A&M University’s Office of Information Technology Services (ITS) is pleased
to announce the acceptance of qualified applications for the ERP Analyst
vacancy.
Responsibilities
Under general
supervision of Associate Director, University Computer System, responsible for the documentation, problem solving, system testing,
configuration accuracy, and training to support the mission of the department and the PeopleSoft Financials assigned modules; Monitors the
automated and manual control functions and data integrity; Serves as PeopleSoft subject matter expert for assigned module; Ensures the
modules operate efficiently, accurately, and according to regulations; Serves as the facilitator to interface the assigned modules with
other Financials modules; Serves as Tier 2 Support for assigned modules; Manages and track open tickets/issues in assigned area ensuring
that issues are resolved in successful and timely manner; Communicates and document resolutions; Works with business owners to ensure
issues are resolved in an effective and timely manner; Develops user documentation; documentation must be effective, clear, concise, and
consistent; and conducts testing of bundles, fixes, and customizations in the non-production database within timelines of the testing
schedule.
Assists business office with Quality Assurance Testing (QAT); Develops thorough and accurate test scripts for
system upgrade testing; Responsible for configuration changes, using the change management process and testing to ensure changes do not
negatively affect functionality; Reviews proposed modifications and offer alternative recommendations if viable; Resets userids and
passwords in QAT after a refresh in preparation for training conducted by the Business Owner; Works in collaboration with Business Owner to
complete any year end processing; Ensures that data quality is being met by use of Query and other tools; Communicates any identified – data
issues to the Business Owner and any additional documentation to aid in the prevention of the issue reoccurring; and fosters a work
environment, which supports the Information Technology Services department values and
behaviors.
Minimum
Qualifications
Bachelor’s degree in appropriate area of specialization and two years of related
experience; or master’s degree in appropriate area of specialization.
Recommended Competencies
Demonstrated effective
verbal and written communication skills as evidenced, in part, by relationship management, process improvement (modeling, analysis,
redesign), and technical writing (system documentation, training materials);
Ability to organize time effectively and
efficiently;
Ability to prioritize work and take the initiative with limited supervision;
Ability to take ownership of
issues;
Seek innovative ways to improve the process of delivering solutions;
Maintains an effective relationship with end
users, team members, and department management;
Ability to create documentation, training material, and test scripts that meet needs
of FAMU;
Ability to provide regular status reports written, verbal, and statistical showing status of ongoing projects; and
Knowledge of PeopleSoft Financial Management System modules.
Pay
Plan
This is an Administrative and Professional (A&P)
position.
Conditions of
Employment
Successful candidate is subject to a pre-employment screening which includes a review of
criminal records, reference checks and verification of education. An official college transcript, a high school diploma, or other
educational documents must be submitted, where applicable, at the time of employment.
Only United States (U.S.) citizens
or aliens who have a legal right to work in the U.S. are eligible for employment. Federal law requires proof of your authorization to work
in the United States. You will be required to provide proof of your identity and employment eligibility within three (3) days of
employment.
Section 110.1128, Florida Statutes, prohibits employment by the State (including re-hire after a break in
service) of any male born after October 1, 1962, who failed to register with the Selective Service System, under the provisions of the U.S.
Military Selective Service Act, during the person’s period of eligibility (ages 18 through 25). Additionally, if currently employed by the
State, this law prohibits the promotion of such person. You may be required to provide
documentation.
How To
Apply
Applicants are required to complete the online application with all applicable information.
Applications must include all work history and education details even if attaching a resume. If you are a current FAMU employee, you must
apply through Self Service in iRattler. This search is being conducted under Florida law, including the Sunshine law and Public Records
law.
Reasonable Accommodation
If you require
a reasonable accommodation pursuant to the Americans with Disabilities Amendment Act (ADAA), please contact the Office of Equal Opportunity
Programs at (850) 599-3076 at least ten (10) days prior to the start of the event. If you are hearing or speech impaired, please contact the
University by calling TDD via FRS (800) 955-8771.