Quantitative Design Researcher – Authentic Jobs

Think Company is looking for a Quantitative Design Researcher who will be responsible for the definition of metrics and overall measurement of user experiences for a rapidly growing pharmaceutical client.

Think Company operates in the United States as a remote-first company, with potential for as-needed travel associated to client needs. As such, please consider this a remote (work from home) position. Please note that Thinkers are expected to operate within Eastern Standard Time Zone business hours.

FLSA Status: Non-Exempt

Annual Base Salary: $78,000 – $95,000

The ideal candidate will set our client up for success in metric definition, experience measurement and continued evolution based on insights and learnings from their data. This candidate works closely with data analysts, designers, qualitative researchers, content strategists and developers to understand users and customers and to determine the best way to evaluate their experiences. They also will ensure our clients are collecting the right data in the right ways in order to meet and measure our client’s goals and the business goals. This candidate will be analyzing and understanding that data on a regular basis to help drive decision-making. They will identify solutions through collaboration, data mining and integration to create and design data specifications for processing and reporting.

Responsibilities

• Establish and shape metrics, gathering baselines and helping to define targets going forward
• Own the measurement of the user experience and translate to business goals and KPIs
• Collect and analyze data from multiple sources and compile into actionable insights
• Collaborate and inform on data quality and compliance
• Adhere to data privacy policies and compliance with relevant regulatory frameworks
• Inform design of and ongoing management of data related to website and media goals
• Leverage data to tell meaningful stories through data depictions including but not limited to hot-spotting, data visualizations, dashboards, etc.
• Drive continuous improvement by streamlining current data gathering and data analysis processes
• Collaborate with designers and content strategist to define metrics and share recommendations based on data and analytics
• Partner with qualitative researchers to provide well-rounded understanding of customer behaviors
• Collaborate with data analysts and analytics vendors to inform recommendations
• Collaborate with design team members to translate data into informed design solutions
• Collaborate with IT and security teams to ensure data security and mitigate risks

Requirements 

• 3-6 years of experience in quantitative design research, in the pharmaceutical or healthcare industry is a bonus
• Proficient in translating user experience to business impacts
• Familiarity in data architecture, data integration tools and database management
• Dashboarding experience (Google Analytics, Google Dashboard Manager, Adobe Experience Manager)
• Strong fundamental statistical analysis skills
• Demonstrated experience partnering with qualitative researchers
• Comfort or interest in expanding into qualitative research methodologies
• Excellent verbal and written communication skills, capable of translating complex data to technical and non-technical stakeholders