Information Technology Support Specialist – HigherEdJobs
Job Description
| Job ID | 34783 |
| Location | Tampa,
FL |
| Regular/Temporary | Temporary |
Posting
Details
Department: Molecular Pharmacology and Physiology / 0-6143-000
College/Division: USF
Health Morsani College of Medicine
Salary Plan: Temporary
Hiring Salary: $21.31 per hour, up to 40
hours per week
Job Summary:
This position will be responsible for providing specialized technical support for
lab/office computers and research equipment in the Department of Molecular Pharmacology and Physiology. Duties include maintaining and
trouble-shooting problems for various computers and laboratory equipment/instruments. Serve as an interface between the department and USF
IT in the development and administration of departmental websites, calendars, and digital communication. Assist faculty and staff in
acquiring advanced technologies and specialized software programs.
DUTIES:
- Diagnose and provide technical
support on computer system problems, including debugging, correcting, repairing, servicing, examining, installing, training, and
troubleshooting computer hardware, printers, and other peripherals, including departmental research equipment. - Proactively provide
assistance, on-site or remotely, to departmental faculty, staff, and students on the use of software and hardware upgrades (both Mac and PC
operating systems), as well as maintain/update a departmental software album. - Gather, research, and communicate pricing on
computer equipment and peripherals, including the purchase of faculty research laboratory equipment. Prepare and process purchase orders for
departmental computer and equipment purchases. - Update and maintain the department website, including faculty and staff pages.
Assist faculty with creating/updating faculty profiles. In addition, assist faculty with creating webpages for the individual
laboratory. - Responsible for the departmental equipment inventory, as well as the disposal of department equipment.
- Initiate, and follow through on paperwork to set up, transfer, or terminate telephone and A/V services for the department, and faculty
laboratories. Process account modification requests for all departmental employees. - Provide support with technology requirements in
conference rooms, and other remote locations, including setting up laptops, projector, and internet access. - Perform data backups of
Apple/Macintosh equipment, as well as other PC related computers and departmental servers. - In charge of deploying (installing)
scientific software used by faculty, staff, researchers, and students. - Additional departmental duties, as
required.
QUALIFICATIONS (Education & Experience):
Minimum Qualifications:
- This
position requires a high school diploma or equivalent, with four (4) years of experience in related positions. - Appropriate college
coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Preferred
Qualifications:
- Knowledge and experience with Apple/Macintosh products.
- Prefer Apple Certified Macintosh
Technician Certification (ACMT), CompTIA A+, as well as knowledge and experience with troubleshooting research laboratory equipment and
software.
USF Health
Information for Applicants
This position is subject to a
Level 1 criminal background check.
Job Opening Number: 34783
Original Posting Date: 8/1/2023 -
Previous applicants do not need to re-apply.
Posting End Date: 01/02/2024
How To Apply
Click on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover
letter and resume.
Apply online by completing the required information and attaching your cover letter and resume. Please include
your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE
IN ONE ATTACHMENT. Only online applications are accepted for this position.
Click here for additional tutorial information.
Equal Employment Opportunity
USF is an equal
opportunity, equal access academic institution that embraces diversity in the workplace.The University of South Florida does not
discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment
(whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual
harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator.
Reports may be made at any time either online or
directly to the University’s Title IX Coordinator.
Federal Rights
Applicants have rights under Federal
Employment Laws: Family and Medical Leave Act
(FMLA), Equal Employment Opportunity (EEO)
and Employee Polygraph Protection Act
(EPPA).
Work Location
Campus map and location overview:
About USF
The University of South Florida is a high-impact global
research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S.
News and World Report’s national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and
Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most
elite category among the state’s 12 public universities. USF is a member of the American Athletic Conference.
Working at
USF
With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay
region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our
employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also
offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and
generous leave programs and more.
To learn more about working at USF please visit: Work Here. Learn Here. Grow Here.