Job Description
Founded in 2012, EasyPost is a YC unicorn whose mission is to make shipping simple for businesses, from garage startups to the Fortune 500. Shipping, now more than ever, is the backbone of the global economy, but integrating the technology-enabled operations of a modern business with the low-tech and complex shipping industry has always been a challenge. EasyPost solves this problem with the first developer-friendly REST API for shipping, and we continue to push boundaries and discover new ways to simplify shipping for all. Our team is rapidly growing, and this is the perfect time to get on board. Join us, and help build the shipping infrastructure of the future.
About the Role:
In this critical role, you will play a key role in design,
development and implementation of software solutions. You will work collaboratively
with cross-functional teams to deliver high-quality software that meets the
strategic goals of the company.
What You will do:
The essential functions include, but are not limited to the following:
o Software Development: Design, develop, and maintain software
applications for use within Logistics. Ensure the performance, quality,
and responsiveness of applications.
o Code Quality: Maintain high standards of code quality and integrity.
Participate in code reviews and follow best practices in software
development.
o Problem Solving: Identify and correct bottlenecks and fix bugs. Work
on complex problems, analyze situations, and apply problem-solving
skills.
o Collaboration: Collaborate with a team of developers, designers, and
product managers. Contribute to team meetings and offer innovative
ideas and solutions.
o Project Management: Assist in project planning and adhere to
timelines. Report progress and challenges to the management team.
o Provide second-level contact to customer inquiries, requests, and
technical issues via various communication channels to convey
resolutions to customer issues
o Where required, demonstrate the software to stakeholders and
customers.
o Maintain a professional and courteous demeanor when interacting with
customers.
o Diagnose and resolve technical issues related to products, software, or
services.
o Utilize problem-solving skills to analyze and identify root causes of
problems and provide solutions or workarounds.
o Collaborate with other technical teams and engineers to escalate and
resolve complex issues and deliver effective solutions.
o Handle escalations from Tier 2 Support Team.
o Be a strong collaborator, a part of a small team, that touches every
part of the company.
Minimum Education Experience Qualifications:
o 5+ years of related experience.
o Technically inclined and enjoy wearing a lot of hats.
o A capable quantitative thinker who learns quickly.
o Strongly proficient in at least one programming language (C++,C#,
Delphi, Java or similar)
About You:
o Experience with database technologies (SQL)
o Experience with standard API’s such as REST, SOAP and JSON, XML
o Knowledge of DevOps tools (Docker, Kubernetes) is a plus
o A second language is a plus
o General understanding or hands on knowledge of Delphi
What We Offer:
o Comprehensive medical, dental, vision, and life insurance
o Competitive compensation package and equity
o 401(k) match
o Monthly work from home stipend of $50 net
o Flexible work schedule and paid time off
o Collaborative culture with a supportive team
o A great place to work with unlimited growth opportunities
o The opportunity to make massive contributions at a hyper-growth company
o Make an impact on a product helping ship millions of packages per day
Data Privacy Notice for Job Applicants:
“EasyPost is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.”
To be considered for this position, you must be authorized and based in the United States.