Remote Technical Writer Job at Western Digital

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

The Technical Writer at Western Digital’s Flash Division will collaborate closely with the marketing team to produce clear and compelling documentation of our innovative products and technologies. This role will play a pivotal role in ensuring that technical content is aligned with marketing strategies, effectively conveying the features and benefits of Western Digital’s products to a diverse consumer base worldwide.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and maintain comprehensive documentation for consumer electronics products, ensuring clarity and accessibility for a global audience.
• Work closely with development teams, engineers, and product managers to gather information and ensure accuracy in technical documentation.
• Structure and organize technical content, providing information in a format that is easily understandable to diverse audiences.
• Collaborate on creating marketing collateral, incorporating technical details to support product positioning and promotional efforts.
• Regularly review and update existing documentation to reflect changes in hardware specifications, software features, and system integrations.
• Ensure documentation adheres to industry standards, follows company style guides, and is error-free.
• Create user-friendly manuals, quick-start guides, and FAQs that enhance the consumer experience and reflect Western Digital’s brand identity.
• Collaborate with designers and illustrators to incorporate visuals, diagrams, and screenshots into technical documentation.

Qualifications

REQUIRED:

• Bachelor’s degree in Technical Writing, Computer Science, or a related field.
• 5+ years of proven experience as a Technical Writer, with a strong portfolio.

SKILLS:

• Solid understanding of consumer electronics products and the ability to convey technical information in a consumer-friendly manner.
• Excellent writing and editing skills, with the ability to adapt content for various consumer audiences and marketing channels.
• Strong collaboration and communication skills to work effectively with cross-functional marketing and product development teams.
• Ability to adapt to evolving product specifications, features, and marketing strategies.
• Strong organizational skills to manage multiple documentation projects simultaneously and meet deadlines.

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Equal Employment Opportunity is the Law poster.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Based on our experience, we anticipate this job will close on or before 04/16/2024. If we have not closed our search by this date, we will update this posting with a new anticipated close date.