Digital Communications & CRM Specialist, University Communications

Job No: 534667
Work Type: Staff
Locations: San Marcos
Categories: Unit 9 – CSUEU – Technical Support Services, Probationary, Full Time, Marketing/Communications, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Job Overview

Under the direction of the Student Communications Manager, the Digital Communications & CRM Analyst uses their knowledge and understanding of digital communication and engagement best practices to assist in the design, implementation, configuration and support of digital communications with an emphasis on CSUSM’s CRM and student audiences. This position works with campus-wide stakeholders to advance institutional effectiveness in digital marketing and communications initiatives, develops integrated digital communications/engagement content, and provides user and training support. This position works closely with team members across divisions including the Office of the President & University Communications, Student Affairs, Academic Affairs, IITS and University Advancement. Provides mentorship and direction to student assistants and interns.

Position Summary

Digital Communications and CRM Specialist (Public Affairs and Communications Specialist II)

This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year.

A comprehensive benefits summary for this position is available online by visiting our Benefits Portal.

Anticipated Hiring Salary Range: $3,761 – $5,200 per month

CSU Classification Salary Range: $3,761 – $6,803 per month

California State University San Marcos

A mid-size university located in San Diego’s vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.

California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow’s leaders, build stronger communities and solve pressing issues.

Cutting-edge research meets hands-on application at our campus and in the real world.

Application Process

This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on January 30, 2024.

Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu. Hearing & speech impaired call our TDD at (760) 750-3238.

Supplemental Information

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/. Questions should be sent to the Office of Human Resources at hr@csusm.edu.

Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html.

California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).

Positions are posted for a minimum of 14 days.

To apply, visit https://careersmanager.pageuppeople.com/873/sm/en-us/job/534667/digital-communications-crm-specialist-university-communications
jeid-0783c73d6b3dc74698ea2e40e972e60a