Administrative Officer at UK Health Security Agency (UKHSA)

We are recruiting for Administrative Officers to work as part of South East Region Business Operations team. These are key members of our operational team supporting the busy health protection response, and you will need to be a strong administrator, proficient with Microsoft Office packages, and be able to work accurately with pace to meet tight deadlines. You will also be required to keep up-to-date with current practice and learning, and adhere to legislation, policies and procedures.

This is a diverse and interesting role, and one which requires a flexible approach as workload priorities can change. You will be joining our multi-disciplinary Health Protection Operations team of consultants, practitioners, surveillance scientists, emergency planning and business support colleagues. We have a friendly and collaborative team where everyone’s role is valued and contributes to the UKHSA mission to keep the local population health secure.

This role will be based at our UKHSA Chilton, Harwell Campus, Didcot, Oxford, OX11 0RQ. Hybrid working available – 60% of time in office would be required.  

Working Pattern – Full Time, Part Time, Job Share, Flexible Working, Hybrid Working

The job holder will be required to carry out the following responsibilities, activities and duties:

• Operate and update a range of databases and computerised case management / surveillance systems. Input confidential data and information accurately and completely, using the correct formats.
• Deal with complex telephone enquiries and other communications re infectious diseases and incidents that may require a high degree of tact, diplomacy and confidentiality.
• Organising and supporting internal and external meetings where you will be expected to take minutes, both via Microsoft Teams and face-to-face.
• Provide comprehensive administrative support, including preparing and responding to routine correspondence, and diary management of one or more senior staff.

Essential Criteria:

• Educated to Level 2 and / or equivalent experience working at a similar level.
• Experience of using Microsoft Office software i.e., Word, Excel, Outlook and PowerPoint or equivalent.
• Ability to communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money.
• Ability to produce work that is accurate in a timely fashion, whilst multi-tasking and working in a busy environment.
• Ability to follow guidance, policies, and processes, including handling sensitive and confidential data.
• Ability to handle telephone enquiries and receive visitors.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A civil service pension with an average employer contribution of 27%
• Range of health and wellbeing support

Expected Timeline:

• Advert close: 23:55hrs on the 11^th of February 2024 – unfortunately, late applications will not be considered. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
• Shortlist: w/c 12^th of February 2024
• Interviews: w/c 26^th of February 2024
• Please note these dates could be subject to change.

Please apply on our Civil Service site, or email in at UKHSA.recruitment@reed.com for further questions!