Job Description
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Job Summary
- As a Wireless Engineer/Technician, you will be responsible for the design and implementation of wireless communication networks with an emphasis on ensuring high-quality performance standards as well as customer satisfaction.
- You have to work together with cross-functional teams on implementing and troubleshooting wireless infrastructure and resolving connectivity problems.
Responsibilities:
Wireless Network Design and Planning:
- Perform site surveys to check the suitability of wireless installations.
- Determine wireless network topology that fulfils the coverage, capacity, and performance needs.
- Collaborate closely with the network engineering team to develop wired solutions seamlessly integrated into your current infrastructure.
Wireless Infrastructure Deployment:
- Install, configure and fine-tune wireless devices such as access points; and antennas among other related hardware. Install wireless backhaul connections using point-to-point and multipoint links.
- Make sure that the equipment is aligned and has sufficient signal strength for best results.
Network Monitoring and Troubleshooting:
- Effective use of monitoring tools to proactively detect and remediate network problems.
- Perform periodic performance assessments and fix connection issues.
- Work together with the support team to address reported wireless issues promptly.
Security Implementation:
- Ensure that security protocols and measures are carried out to protect the wireless network from intruders as well as prevent cyber threats.
- Ensure that the wireless devices are updated and patched periodically to remediate vulnerabilities.
Documentation and Reporting:
- Keep up-to-date records on wireless network settings, implementations and updates.
- Create reports on the network’s performance, downtimes and maintenance exercises.
Collaboration and Communication:
- Work with cross-functional teams such as network engineers, support staff and management to realize the common goals.
- Establish a connection with the customers to know what they want and how we may assist them in tackling issues.