Network Administrator at Eat'N'Go Limited

Eat’N’Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of:
QSR (Quick Service Restaurant)
Fast Casual
Casual Dining
Fine Dining
Coffee Shops

We develop world class brands that address the needs of the African market by serving up a tasty portion of:

Foods and Drinks
Pizza, burgers, chicken, ice cream,
coffee and more.

Affordability
Address all types of consumers and segments
with diverse F&B concepts.

Social responsibility
Create jobs and empower individuals,
enhancing the quality of life.Job Description

Network Performance and Connectivity: 

 Proactively monitor network performance and connectivity to ensure optimal operation. 
Perform regular network diagnostics to identify and troubleshoot connectivity problems, hardware malfunctions, and software errors.
Utilize network analyzers, performance monitoring software, and diagnostic tools to pinpoint the root cause of network issues.
Implement strategies to optimize network performance, including bandwidth management, load balancing, and traffic prioritization.
 Issue Identification and Resolution: o Identify and diagnose network issues, including connectivity problems, hardware malfunctions, and software errors. o Implement prompt and effective resolutions to network issues to minimize downtime and ensure continuous business operations.
Develop and follow incident response protocols to address and resolve network disruptions efficiently.
Coordinate with cross-functional teams to ensure timely resolution of network issues impacting business operations.
 Documentation and Reporting:
Maintain detailed logs and documentation of network performance, issues, and resolutions.
Track incident reports, resolution steps, and outcomes to build a comprehensive knowledge base for future reference.
Regularly update network topology diagrams and infrastructure documentation to reflect current configurations and changes.
Prepare and present regular reports on network performance, incidents, and resolutions to senior management.
 Network Security: o Plan, build, and implement security systems to safeguard network, software, hardware, and other technology components.
Conduct regular security audits and vulnerability assessments to identify and mitigate potential risks.
Implement and enforce network security policies and procedures to protect against unauthorized access, data breaches, and other cyber threats.

Qualifications

Bachelor’s degree in computer science or STEM subject preferred.
5+ years of experience in a supervisory role or above is a must.
Good knowledge of MS Azure Cloud is a must.
Exposure to cloud technologies, security is good to have.
Strong IT skills including knowledge of hardware, software, networks, and data centres.
Ability to think like a hacker and anticipate hacker moves.
Thorough work ethic, attention to detail.
Skills of perception and QA, ability to identify vulnerabilities and overall issues.
Critical thinking skills, problem solving aptitude.
Forensic approach to challenges.
Desire to self-educate on the ever-changing landscape of cyber hacking tactics.
Experience in professional cybersecurity environment is a plus



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