Regional Manager at Konga Online Shopping Limited
Job Description
Konga Online shopping in Nigeria for phones, clothes, home & kitchen, computers and more at best prices on Konga.com. Enjoy fast delivery service. Buy now!JOB SUMMARY
The Regional Manager for the Logistics Department will oversee and manage logistics operations across a designated region to ensure efficiency, cost-effectiveness, and alignment with organizational goals. The role includes supervising teams, optimizing supply chain activities, managing budgets, and driving performance to achieve exceptional customer satisfaction.
KEY DUTIES
Strategic Leadership
Develop and implement logistics strategies to achieve operational excellence within the assigned region.
Identify opportunities for process improvements and cost savings.
Align regional logistics objectives with the overall organizational goals.
Operational Oversight
Monitor daily logistics activities, including warehousing, transportation, and inventory management.
Ensure compliance with regulatory requirements, safety standards, and company policies.
Optimize route planning, delivery schedules, and freight costs to meet KPIs.
Team Management
Lead, mentor, and motivate logistics teams across the region.
Conduct performance evaluations and provide coaching to ensure individual and team success.
Manage staff to build a high-performing logistics team.
Financial Management
Prepare and manage the regional logistics budget.
Monitor and analyze financial performance, ensuring alignment with budgetary goals.
Develop cost-control measures and track expenses to maximize profitability.
Stakeholder Coordination
Collaborate with suppliers, vendors, and partners to ensure seamless operations.
Work closely with other departments (e.g., sales, customer service) to align logistics support with business needs.
Address and resolve escalated customer issues promptly and effectively.
Reporting and Analysis
Generate and review reports on key performance metrics such as delivery efficiency, inventory accuracy, and customer satisfaction.
Utilize data to make informed decisions and recommend improvements.
KNOWLEDGE (include technical knowledge)
Proven ability to manage multi-site operations and large teams.
Strong analytical, organizational, and problem-solving skills.
Excellent interpersonal and communication skills.
Proficiency in logistics management systems (e.g., SAP, WMS) and MS Office Suite.
Knowledge of regional logistics regulations and industry trends.
QUALIFICATIONS
Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field. A Master’s degree is a plus.
5+ years of progressive experience in logistics, supply chain, or operations management, with at least 2 years in a leadership role.
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