Salesperson – Elevators & Escalators

Job Description As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference. It’s time to make a move. Join our flow. As a global leader in the elevator and escalator industry, we believe in improving performance through inspiring, engaging, and developing our people. Being a part of a global network of people, we are looking for a unique individual who would leverage working in a culture that fosters innovation and empowers individuals to make a difference. Reporting directly to the Sales Manager – New Building Solutions , we are looking for an energetic and enthusiastic Salesperson – Elevators & Escalators to be based in our Casablanca office. In this role, you will ensure the proactiveness and efficiency of Sales. The role supports sales by taking care of lead handling, booking customer meetings, as well as contacting customers by phone or via online channels. The role may also support sales planning and sales funnel actions. This is a unique opportunity to join a team of professionals who thrive to drive service contract sales development strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity! What you will do: Create, nurture, and develop customer relationships in his/her area of responsibility. In early phases of projects, drive solution selling methodology with architects, developers, consultants, and/or other influencers to ensure KONE solutions are meeting customer’s needs. Encourage interest and demonstrate the value of KONE’s digital offering to influencers and customers. Focus on growing KONE’s position in his/her customer base or market area. Creates and communicates leads and sales opportunities for the entire KONE sales team (e.g. cross-selling). Ensure top customer satisfaction and solve complaints with the rest of the KONE team. Be accountable for updating customers in formation currently in CRM. Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service. Proactively develops and creates customer relationships in his/her area of responsibility. In the early phases of projects, drive solution selling methodology with architects and developers, consultants, or other influencers to ensure KONE solutions are meeting customers’ needs. Creates interest and demonstrates the value of KONE digital offering to influencers and customers. Develops and grows KONE’s position in his/her customer base or market area. Creates and communicates leads and sales opportunities for the entire KONE sales team (e.g. cross-selling). Ensures customer satisfaction and solves complaints with the rest of the KONE team. Documents the customer and contact information, responsible for correct customer, influencer, and contact data in CRM. Request technical know-how from Customer Solutions Engineering (CSE) in the tendering phase in non-standard cases and according to local policy. Work closely with the Country Operations and Global NEB teams to ensure profitable growth. Are you the one? A bachelor’s degree in engineering or higher will be advantageous. 3 – 5 years of technical experience in the elevator/escalator industry preferred. 3 – 5 years’ technical experience the construction, building material, or related industry. Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service. Passion for sales, with a proven track record and a strong customer focus. Excellent English communication, presentation, and negotiation skills. What do we offer? Great dynamic team promoting a collaborative environment. Total reward elements that engage and motivate our employees and help us make KONE a great place to work. Comprehensive learning and development programs covering a wide range of professional skills. An engaging job with a position description and clear targets. Regular feedback through performance discussions. Opportunities for individual development. Mentoring and coaching programs. Flexibility, trust, and respect. Value-based culture, behaviors, and ethics. Sustainability and innovation. Working for a successful organization. Shortlisted candidates will be invited to complete an automated video interview. Please keep checking your emails for the link which can sometimes land in the spam folder. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers