Business Intelligence Analyst – HigherEdJobs
Job Description
The Business Intelligence Analyst’s main role is to consult with end users, understand and optimize business processes and to assist them in becoming more efficient and effective utilizing the Banner ERP system driving student success. This position will be onsite at Mississippi Gulf Coast Community College and reports to the CIO.
Where you will make an impact
- You will work closely with stakeholders across various departments of the college to understand their data needs, develop reports and dashboards, and provide analysis to support strategic initiatives.
- Design and create reports and dashboards using BI tools such as Tableau, Power BI, or QlikView to visualize data trends and performance metrics.
- Interpret data, analyze results, and provide insights to help business leaders make informed decisions.
- Working with users in various administrative departments to assess, train and assist with the implementation of Banner administrative software solutions in higher education.
- Designing and writing functional specifications based on consultations with higher education departments regarding administrative Banner ERP requirements.
- Creating test plans and running tests to find errors and confirming specifications have been met.
- Ability to write reports, business correspondence, develops process flows and procedure manuals.
- Providing technical assistance by responding to inquiries regarding errors, problems, or questions with programs.
- Training end users or technical support staff to use and support programs.
- Assisting with the configuration and maintenance of Banner and related solutions.
- Recommend best practices to users in the implementation and use of Ellucian products.
- Assisting users to prepare for and execute Banner upgrades.
- Designing and writing reports against the SIS database.
What you will bring
- Experience working with student information systems.
- Project planning and execution experience required.
- Knowledge of higher education core business processes required.
- High degree of creativity with a “can-do” attitude; display high degree of professionalism.
- Ability to set and change priorities amongst multiple competing constituencies, projects and resources.
- Excellent interpersonal skills.
- Excellent written and verbal communication skills.
- Working knowledge of SQL and procedural programming languages.
- Expert knowledge of the Ellucian Banner ERP (Student, FinAid, Finance, HR/Payroll, General) plus DegreeWorks.
- Experience with Banner 9, Banner 9 Self Service, and SQL a plus.
- Experience supporting Single Sign On (SSO), Ellucian ETHOS Identity Services a plus.
- Experience with third party products such as ARGOS, FormFusion, CashNet are highly desired.
- Experience with MS Office 365, SharePoint for office productivity and collaboration.
- Converting designs and specifications into PL/SQL, SQL, JAVA, HTML5, or PowerShell code a plus.
- Experience working with report writing tools is a plus.
Ellucian is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. Ellucian promotes affirmative action for minorities, women, disabled persons and veterans.