Front Desk Personnel at SENCE Nigeria
Job Description
Since our inception, SENCE has been totally focused on building a strategic, quality consulting practice.
We are committed to helping SMEs succeed in a challenging and tasking environment by providing them with the support they need to survive and grow.
Our business strategy is ‘friendly interaction’ and ‘convenience’ because as challenging as doing business in Nigeria is, it is even more challenging for the small business owner who has difficulty finding the resources they need to succeed. Our role is to make it convenient for them to find solutions to their problems and provide a friendly shoulder to lean on, on their journey to success.
Our main area of expertise is HR consulting and over the years we have built a steady clientele of discerning SMEs. We understand the challenges of running a business in Nigeria and therefore offer solutions that are drawn from our experience and exposure.
We are very skilled in the following areas;
1. Outsourcing of HR staff/Temporary Staff
2. Developing HR structures
3. Recruitment of professional staff up to the CEO level.
4. Training
5. Staff and career counselling
6. AdvisoryRESPONSIBILITIES:
Greet and welcome visitors, clients, and employees in a friendly and professional manner.
Ensure the front desk area is visually appealing and reflects the brand's aesthetic.
Provide information about the brand’s products and services to clients and guests.
Assist in administrative tasks, including sorting and distributing mail, handling packages, and coordinating deliveries.
Handle inquiries via phone, email, and in-person, directing them to the appropriate departments.
Address and resolve basic customer concerns, or redirect them to the appropriate department.
Schedule appointments and manage the brand's calendar for meetings and events.
Serve as a central point of contact between different departments and external parties.
Adapt to changing priorities and responsibilities as needed in a dynamic fashion environment.
Requirements
Minimum academic qualification of ND in any related discipline
An interest in the fashion industry
Innovative and creative
Passionate about helping people
A minimum of 1 year of proven experience in a customer service or front desk role
Excellent communication and interpersonal skills
Proficiency in using office software and equipment
Strong organisational and multitasking abilities
Knowledge or interest in fashion and current trends
Detail oriented
Professional appearance and demeanour
Proximity to Lekki Phase 1 is an added advantage
Source link