Hiring Animal control officer | $39.88 hourly

City of Toronto’s MLS Toronto Animal Services division is inviting applications from suitable candidates for the position of Animal control officer 2. City of Toronto’s MLS Toronto Animal Services division oversees animal welfare and control. Specializing in animal sheltering and enforcement, it ensures the well-being of animals and public safety. Through adoption programs and enforcement measures, it promotes responsible pet ownership and protects the community from animal-related hazards, functioning as an essential service in Toronto’s urban environment. The candidates selected for the vacancy will be required to start the work as soon as possible.

Job Description:

Employer Name: City of Toronto
Division: MLS Toronto Animal Services
Section: Municipal Licensing and Standards
Position: Animal control officer 2
No of Vacancies: 1
Salary: $39.88 hourly
Employment Type: Full Time/Temporary
Job Category: Animal Care and Control
Affiliation: L416 Outside
Location: Toronto, ON
Shift: 40 hours per week 10- 12 hour shifts, 7 days rotating, 80 hours in a 2-week period
Job ID: 40272

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have Post-secondary education (certification or diploma) in animal care from recognized institution or the approved equivalent combination of education and/or experience
Experience: Candidates should have experience working directly with animals

Physical Requirements:

• The candidates should have good physical condition, strength, and agility are required for all aspects of the Animal Control Officer position, including long amounts of time spent driving, handling, and lifting animals, including deer, large dogs, and heavy articles (crates, aquariums, and animal supplies) weighing up to 25 kgs
• The candidates should have an understanding of animal behavior in domestic and wildlife species and the ability to handle and capture a wide variety of animals, including injured and possibly dangerous animals, using humane capture tools, equipment, and techniques
• The candidates are required to be immunized against rabies and have a titer test every two years to determine immunity level and if needed, receive booster vaccinations
• The candidates should have the ability to work rotating shifts (day, afternoon, night, weekend, and holidays) and standby as required. They may be required to do shift/overtime and weekend work in conformance with the Collective Agreement
• The candidates should demonstrate the ability to conduct inspections and investigations, including detailed report writing, field interviews, enforcement actions, case management, court preparation, and testimony

Other Requirements:

• The candidates should have post-secondary education in a related discipline (Law enforcement, Municipal by-law, and/or Criminology). Experience in law enforcement preparing investigation reports, identifying and applying relevant municipal chapters and various legislations
• The candidates should have experience in the use of a computerized records management system (Chameleon) and standard PC applications (Word, Excel, and email)
• The candidates should possess and maintain a valid Province of Ontario Class “G” Driver’s License and must have or shall be required to obtain the required City permit for the assigned vehicle(s) and equipment(s).
• The candidates should have the ability to work in a customer service environment with excellent interpersonal and conflict management skills, dealing effectively with all levels of staff, the public, and external contacts in person, by telephone, and in writing
• The candidates should possess excellent organizational skills with the ability to multi-task, take initiative, exercise discretion, judgment, work under time constraints, and meet deadlines, to effectively carry out the various duties and responsibilities of this position, with minimal supervision and direction
• The candidates should have excellent and effective verbal and written communication skills and the ability to be tactful, patient, and courteous when dealing with the public, elected officials, and staff
• The candidates should demonstrate excellent analytical, problem-solving, and decision-making skills with the ability to apply these skills when assessing difficult and challenging situations
• The candidates should have knowledge and understanding of the by-laws and legislative requirements related to animal services core functions and have the ability to work independently and in a team environment
• The candidates should be familiar with the requirements of the Occupational Health and Safety Act and its regulations for the safe performance of their duties and responsibilities

Responsibilities:

• The candidates should be able to conduct inspections and investigations on residential, commercial, and City property, in accordance with organizational standards and legislative requirements, to ensure compliance with the City of Toronto Municipal Code
• The candidates should be able to conduct proactive and reactive inspections and investigations on residential, commercial, and city property, in accordance with organizational standards and legislative requirements to ensure compliance with the City of Toronto Municipal Code, such as animal care/welfare; dangerous dogs; animal noise; and vital services
• The candidates should be able to conduct inspections and investigations into complaints related to animal matters, pursuant to the City of Toronto Municipal Code and the Dog Owners’ Liability Act, including a review of all related documentation
• The candidates should be able to initiate and conduct joint inspections and/or investigations with City divisions, confidential law enforcement agencies, and provincial organizations and attend court and other quasi-judicial bodies to provide evidence
• The candidates should be able to issue Orders to Comply, Part I and Part III processes of the Provincial Offences Act for non-compliance of the Toronto Municipal Code, Dog Owners’ Liability Act, and other City by-laws
• The candidates should be able to employ appropriate investigative techniques to gather and analyze evidence, and develop and implement plans, including conducting interviews of complainants, offenders, witnesses, and others having relevant information, and seize, collect, document, and properly store all evidence, including photographic and video evidence
• The candidates should be able to complete required reports (Driver’s Collision/Incident Report) and paperwork, in consultation with the legal team, to request search warrants from the Justice of the Peace to gain access to the property and seize animals, as required
• The candidates should be able to conduct inspections and investigations, and remove animal cadavers (domestic and wildlife) from public and private property that may present a risk to public safety
• The candidates should be able to provide humane and skilled capture, handling, and restraint of domestic, exotic, and wild animals, transport animals safely to shelters or other locations, including sick and injured animals, as well as those that present a risk to public safety
• The candidates should be able to apply a customer service approach in interactions with others and when problem-solving and addressing by-law infractions, and escalate issues as required, provide care of animals in custody, including feeding/watering, and observing and reporting health and behavior conditions, administer animal health requirements, and assist with and/or perform euthanasia under the direction of the Veterinarian
• The candidates should be able to interact with the public, other law enforcement agencies, solicitors, City and other government officials/agencies and participate in the delivery of public education programs and animal services events
• The candidates should be able to promote responsible pet ownership through the delivery of animal services programs and utilize computer systems to input, maintain and retrieve data and City records, and other information technologies related to animal services
• The candidates should be able to maintain animal service equipment, supplies and vehicle in a clean, sanitary and organized manner, to meet all health and safety standards and operate a pathological incinerator, as required and perform work in a safe, efficient, and courteous manner

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online

We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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