Hotel Operations Manager at Weeta Nigeria Limited November, 2024
Job Description
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Our client, a distinguished 4-star hotel in Abuja, seeks to appoint an experienced Hotel Operations Manager.
*Core Responsibilities:*
- Oversee daily hotel operations, maximizing financial performance and guest satisfaction.
- Ensure compliance with Standard Operating Procedures (S.O.P.s) across all departments through regular operational checks.
- Utilize interpersonal skills to lead staff and make informed financial decisions to achieve profit and revenue objectives.
- Monitor monthly financial forecasts for rooms, food, and beverage services.
- Coordinate all hotel departments to ensure seamless operations.
- Address and resolve guest complaints promptly.
- Undertake additional responsibilities as assigned by the General Manager
*Food and Beverage Management:*
- Assist the Food and Beverage Manager in overseeing operations and service planning.
- Conduct inspections of food and beverage stock to maintain quality.
*Front Office Operations:*
- Create staff rosters and ensure follow-up on guest inquiries.
- Foster a positive work environment and monitor service quality.
- Personally attend to VIP guests, ensuring personalized service.
*Housekeeping Oversight:*
- Supervise housekeeping to ensure compliance with service standards.
- Inspect rooms and collaborate with the housekeeping manager for readiness before check-in.
*Note*
Applicants must reside within the Central Business District, Lugbe, or the Airport Road areas of Abuja.
Interested and qualified candidates should apply using the Apply Now button below.