IS Technical Support Specialist IV

Requisition Number: RE42865

Department Name: 3L810:ITS Information Service

Work Location: Lexington, KY

Grade Level: 45

Salary Range: $46,806-77,226/year

Type of Position: Staff

Required Education: BS

Click here for more information about equivalencies
https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience: 3 yrs

Required License/Registration/Certification

None

Physical Requirements

Lifting, pushing, and/or pulling objects up to 25+lbs; Sitting, standing and walking for extended periods of time; Temperature variations (hot and cold weather)

Shift

Monday – Friday 8:00am to 5:00pm

Job Summary

Reporting directly to the Field Services Associate Director, this position will serve as technical Lead for the Field Services team supporting the needs of the area. Utilizing and learning a variety of tools and technologies to meet the growing needs of the customers, the Lead will continue to support the goal of implementing lean methodologies, standardizing work flows, and implementing technologically advanced, efficient, and cost effective processes. This position provides hardware, software, application, and system support services, and functions in a team environment with dynamic collaboration; on-going learning experiences in multiple technologies; project variety and direct interaction with customers.

Does this position have supervisory responsibilities?: No

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.