IT Communications Specialist – HigherEdJobs

Position Number

01458W

Unit Mission Statement

William & Mary Information Technology (W&M
IT) provides a reliable, flexible, and secure technological environment that enables swift and skilled solutions for rapidly changing needs
to advance teaching, learning, research, student success, and operational efficiency. By developing and nurturing meaningful relationships
and collaborations on campus and beyond, W&M IT engages, inspires, and empowers community members to achieve their goals. We develop
expertise, promote self-service and encourage experimentation while working to drive relevant and sustainable
change.

Position Summary

The IT communications specialist helps the IT Department deliver clear,
engaging, and effective communication to internal and external audiences. Reporting to the Director of Communications & Organizational
Change Lead, the position will work closely with IT leadership and project teams to create and disseminate a variety of messaging from
emails to web to social media and beyond. The successful candidate will also support the development and implementation of communication
plans and strategies for IT initiatives and programs.

Key Responsibilities

• Collaborate
  with IT leadership and project teams to understand their communication needs and objectives and provide creative and effective
  solutions.
• Assist with the development and execution of communication plans and strategies for IT initiatives and programs, such as
  change management, employee engagement, recognition, etc.
• Manage and develop website content for the IT
  department.
• Contribute to IT’s social media strategy, optimizing website content and developing communications that resonate with
  diverse audiences.
• Write, edit, and proofread communication materials, such as emails, newsletters, articles, blogs, presentations,
  infographics, videos, etc.
• Ensure consistency, accuracy, and alignment of messaging across all IT communication channels and
  platforms.
• Measure and evaluate the impact and effectiveness of communication activities and provide feedback and recommendations
  for improvement.
• Stay abreast of the latest trends and best practices in IT communication and apply them to your
  work.
• Organize, plan and support events as needed.

Essential Designation

No

Position
Restricted?

No, this is a continuing E&G funded position and not term-limited

Position Months

Faculty or
Staff: 12 month

Required Qualifications

• Bachelor’s degree in communication, journalism, marketing, or a
  related field.
• Demonstrated experience in communications or in a similar role.
• Excellent writing, editing, and proofreading
  skills, with a keen eye for detail and accuracy.
• Strong knowledge of communication principles, methods, and
  techniques.
• Proficient in using various communication tools and platforms, such as Microsoft Office, SharePoint, WordPress, Adobe
  Creative Suite, social media, etc.
• Ability to work independently and collaboratively, with a high degree of initiative, creativity,
  and flexibility.
• Ability to manage multiple projects and tasks, prioritize effectively, and meet deadlines.
• Ability to
  communicate effectively with diverse audiences and stakeholders, both verbally and in writing.

Preferred
Qualifications

• Prior experience managing a complex website(s) using a content management system
  (Cascade).
• Broad knowledge of communications strategies executed through electronic and online media.
• Advanced software
  skills in web design, including website analytics and search engine optimization.
• Experience working in a higher education
  technology organization and familiarity with IT terminology and concepts.
• Familiarity with graphic design principles, photography,
  and/or videography skills.

Is the position remote work eligible?

Hybrid (works remotely at least 1 day per
week but not full-time)

Remote Work Disclaimer

Remote work eligibility is not guaranteed and is subject to
approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor’s
ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify
eligibility.

Advertised Pay Range

$45,000-$55,000

Advertised Pay Range
Statement

All hiring rates are commensurate with relevant experience up to the advertised amount considering internal
alignment.

Special Application Instructions

For priority consideration, please apply by the review
date of January 17, 2025.

EEO Statement

William & Mary values diversity and invites applications from
underrepresented groups who will enrich the research, teaching and service missions of the university. The university is an Equal
Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with
disabilities.