People Advisor at London Business School

Summary

Are you an experienced People/Human Resources Advisor looking for a role in a fast paced team?

We are looking for a People Advisor to join our People Operations team at London Business School on a fixed term contract to March 2025. You will provide People support to your designated business area, working closely with the People Team to implement the people agenda and address all associated people matters in accordance with best practice methodology, internal compliance and legal requirements.

You will be the first point of contact for line managers and employees and be involved in all areas of HR, conducting activities in areas such as employee relations (disciplinaries and grievances), absence management, performance management and supporting change initiatives. You will have responsibility for building and developing relationships with your stakeholders and acting as a champion for the People Operations team.

The People Advisor will support the delivery of the People Strategy and work in such a way that proactively supports pace, innovation and customer service in People service delivery.

Main Responsibilities

• Manage employee relation cases for the designated business areas. This will involve advising and supporting managers, conducting investigations, conducting formal meetings and supporting Senior Management in more serious cases.
• Identify outcome-focused People interventions to meet business needs and minimise risk, resolving issues in line with policy and good practice, ensuring actions are tracked and recorded and appropriate correspondence is issued.
• Proactively upskill managers and staff in employment-related matters.
• Provide data, support and advice to managers to manage all sickness absence issues effectively to minimise absence and maximise employee wellbeing; overseeing all referrals to the School’s Occupational Health provider.
• Provide feedback on People policies, practice and processes and advise on any required updates and improvements.
• Play an active role in the People Services Delivery Programme, as part of project teams and, when appropriate, leading projects.
• Collaborate with the wider People Team to ensure successful delivery of the employee lifecycle.
• Work closely with the People Leadership Team to support and facilitate business changes, including strategic workforce projects and restructuring exercises.
• Advise, support, and mentor the People Coordinators.

Ideal Candidate

• CIPD or equivalent professional qualification.
• Experience of working within an operational People advisory role in a large, complex, matrixed organisation.
• Extensive Case Management experience up to and including employment tribunal preparation.
• Ability to interpret employment law in a range of complex work situations and mitigate risk.
• Excellent communication skills.
• Experience of delivering high quality services through excellent customer service.
• Proactive approach to relationship development with stakeholders.
• Good project coordination and time management skills with the ability to organise and prioritise.

About us

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.