Project and Business Analyst at City, University of London

Professional Services

Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% postgraduate level) from more than 150 countries and staff from over 75 countries.

In the last decade, City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period, City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realizing its vision of being a leading global university.

The culture at City is built on our shared core values, which means that all employees are expected to behave according to our values: “We care, We learn, We act.”

Background

The Change Support Unit (CSU) is a central resource to help City University of London (City) deliver change more effectively, creating a positive impact on the student and staff experience.

The Project and Business Support Analyst will be responsible for assisting with the delivery of change projects ensuring a clear demonstration of outcomes and benefits. This will be achieved by engaging collaboratively with colleagues across the University, assessing current practice, identifying opportunities for improvement, analytical assessment, along with the design and implementation of future processes and ways of working.

Responsibilities

The post holder will:

Facilitate business and process improvement activities, identifying and documenting outcomes that will enable improvement in service efficiencies, operational effectiveness and the student and user.

Present analysis and recommendations, both orally and in writing as required, communicating data and information effectively to a variety of audiences.

Work with the Project Manager and Change Manager throughout all of City’s defined project phases. Contributing to development of deliverables as needed.

Liaise with stakeholders at all levels across the university, ensuring their involvement in the project is defined and maintained, and that expectations are managed.

Person Specification

There is an expectation to work both independently and lead on projects or parts of projects where required, and contribute as a team player.

You will have an understanding of the project life cycle and the different phases associated with delivery.

You will have a professional qualification in Business Analysis / Lean/ Continuous Improvement/Change Management and experience of supporting projects, performing business process analysis, capturing requirements and recommendations.

You will work collaboratively and build good working relationships with stakeholders; with the ability to influence and relay complex information in an accessible way utilising excellent communication skills.

Additional Information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date for applications: 19th February 2024 at 11:59pm.

Interviews are scheduled for the 28th February 2024.

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions.

To apply, please click on the ‘Apply’ button above