Property Manager at Knight Frank – Property Manager

Job Description

Scope

Lease renewals; Service Charge management; Pitching and sourcing new property management portfolios, Market research and advisory.

Job responsibilities

Oversee the management of Knight Frank managed properties, including building operations and administration, client/tenant relations, leasing, and financial reporting.
Build tenant satisfaction ensuring prompt follow-up on escalated issues, and approving tenant events.
Ensure rent leases are renewed when due and all documentations are properly signed and filed
Ensure all new occupants receive and sign their lease agreement before moving into the property
Prepare detailed monthly, quarterly, and annual property/service charge reports/accounts and budgets forward same to clients and tenants.
Work with Finance department to prepare service charge accounts and reviews same for all managed properties
Manage vendor relationships with security, janitorial, landscaping, including the bidding process and performance requirements.
Recommends changes to rents and fees in accordance with market changes and advise client of same
Prepares and develops annual property management operating budget
Work with the Facility Management department to develop, implement and monitor preventive maintenance and capital improvement plans for all properties under KF management.
Attend appropriate federal, state, private, and local housing meetings and be primary contact person with state program representatives as well as entities to which KF provides property management services under contract.
Ensures all managed properties are fully tenanted
Conduct prospects on site inspections, advising them on the suitability and value of the property of interest

Education & Experience

1st degree in Estate Management or related field with a minimum of 2nd class grade or its equivalent
10 -12 years property management experience 
Membership of relevant professional body (NIESV, ESVRABON, RICS or equivalent)

Knowledge, Skills and Attributes required to execute the job

Marketing skills – a strong understanding of marketing tools and practices, such as social media and local advertising
Multitasking – ability to handle negotiations for various clients, communicate with tenants, vendors and other involved parties, and prepare documents
Sales skills – ability to close deals and follow up on leads
Communication skills – strong oral and written communication skills when preparing documents, speaking with clients, tenants and interacting with real estate professionals
Strong knowledge of current real estate laws
Strong negotiation and dispute resolution skills
Knowledge of real estate market in Lagos and current real estate standards
Strong analytical skills- ability to spot, assess and address risk, materiality and interdependencies and make make recommendations to alleviate risks
Sound presentation and pitching skills
Excellent organizational and interpersonal skills, and ability to work as part of a multigeographic team.
Adaptable to working in a fast paced, ever-changing environment
Ability to work well independently as well as the ability to work well with stakeholders
Excellent Market research skills
Strong relationship management skills



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