Remote Customer Success Manager at Bonusly

As a Customer Success Manager, you will be accountable for the success and retention of Bonusly’s customers, establishing yourself as a Trusted Advisor, and proactively providing best practice guidance and recommendations to maximize the value customers realize from Bonusly. We are looking for someone with an ingrained passion for people, and a love for finding creative solutions to help other create culture of appreciation within their organization.

You will become an expert on employee recognition and Bonusly app while managing our customer’s success throughout the customer lifecycle. From ensuring that Bonusly customers are on-boarded successfully, to seeing that they achieve their business and talent goals using our product, you’ll directly affect the customer satisfaction, retention, growth, and advocacy of our amazing customers!