Remote Head of Gaming Operations Job at Endeavour Group

Company Description

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

At Australian Leisure & Hospitality (ALH), we believe in bringing people together and connecting locals to their local pubs, enabling great experiences and positive, memorable moments. We are the largest hospitality provider in Australia, owning and operating venues in over 350 communities across Australia and focused on empowering our teams to bring every pub’s story to life meaningfully for the locals.

Job Description

• Love what you do and leave your mark
• Brand new role to make your own
• Unique senior leadership opportunity with a mix of strategy and operations
• Work with a team ranked #2 on Randstad’s 2023 Top Employers List
• Flexible east coast location

The Head of Gaming Operations partners with the Operations, Commercial, Technology and Compliance teams and other cross functional businesses across Endeavour, to provide leadership and coordination, support, guidance and coaching for the successful development and execution of our Gaming Strategy and 10 Year Vision.

This role has direct oversight and overarching responsibility through the Gaming Operations team and key partners for: the implementation of initiatives to deliver our strategic and operational plans; meeting our compliance, risk and assurance requirements, and; ensuring successful business outcomes through stakeholder engagement when planning venue facing initiatives.

As the leader of Gaming in ALH, this role is accountable for the overarching end to end Gaming performance in/of ALH, including market performance and Gaming room design and development. This role is also accountable for the development of ALH’s digital gaming and social gaming vision and working with the ALH SLT and broader Endeavour Group to gain alignment and support for this.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Define and deliver ALH’s Gaming Strategy and Gaming 10 year vision, including Digital gaming & social gaming vision, working collaboratively with key stakeholders.
• Communicate and build team commitment to the Gaming strategy and business initiatives, creating alignment, direction and role clarity, with the key partners of the Gaming business – Commercial, Operations, Technology and Compliance.
• Drives Gaming performance nationally through leading the Gaming Operations Team in implementing gaming initiatives, looking for improvements and opportunities, competitor analysis, machine placement and jackpot optimisation.
• Works collaboratively with Compliance to ensure that the appropriate frameworks and training are in place to deliver responsible gaming experiences for our guests, that meet all regulatory requirements.
• Collaborate with the other key driver owners to ensure that ALH are delivering a well rounded guest experience (Head of Commercial Growth, Head of Beverages, Group Executive Chef).
• Develop people through coaching, mentoring and performance management.

Qualifications

Now let’s talk about you:

• Extensive experience in Gaming in Hotels
• Extensive understanding the gambling market and common game mechanics
• Experienced in managing change in a dynamic and complex environment with multiple business stakeholders
• Good understanding of state specific regulatory & compliance requirements
• Experienced senior leader and coach who enables team to deliver strategic initiatives
• Superb written and oral communication with excellent interpersonal skills and ability to influence at all levels of the organisation
• Experience in commercial and financial analytics
• Experienced in transformations, preferably leveraging capabilities across an organisation
• Tertiary qualifications, preferably in business or operations management

The benefits are good too!

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities – use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome – if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Information

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.

We’re all about creating a more sociable future – for our customers and each other. If this job excites you – and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup