Remote Manager, Talent Operations at Evolent Health
Job Description
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they’re supported to live their best lives, and when they feel welcome to bring their whole selves to work. That’s one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
What You’ll Be Doing:
The Manager, Talent Operations will play a critical role in the continuous evolution of organization. They will lead a talented team and have a significant impact across the organization thru administration simplification, leveraging modern practices and utilizing technology (such as Workday) to streamline our people processes at scale.
Qualified candidates will have previous people leadership experience, an extensive background in Talent/HR Operations, and have success providing digitized HR services to mid-to-large sized organizations.
Collaboration Opportunities
This role will be part of a mid-sized Talent Operations team and lead have approximately 4 – 6 direct reports. They will have a direct reporting line to the VP, Talent Operations. In addition, this role will primarily support a US employee base, but may occasionally work with International team members as well. They will interact with professionals along the professional spectrum up to senior leadership, as well across different functional domains. We are a 100% remote organization, so a comfort level in collaborating in a remote/ digital environment is critical to success.
The day-to-day:
- Deliver simplified, digitized, and timely HR services to Evolent’s employees, managers, and leaders
- Drive simplification, scalability, and automation of HR processes and services
- Build and automate SLAs for HR cases via the case management tool and proactively manage through a HR Operations scorecard
- Partner with the technology team and drive continuous improvements by effectively leveraging HRIS (Workday), LMS, and other technologies
- Liaise with functional leaders inside and outside HR to gather feedback regarding process improvements and special projects
- Proactively work with Internal Audit, Payroll, Compensation and other teams to ensure compliance to HR audit requirements
- Partner with HR Compliance and Legal teams to ensure adherence of HR processes to federal and state laws
- Lead HR processes during M&As; Build and manage HR M&A playbook
- Manage vendor relationships and support vendor selection, as needed
- Effectively lead a team of HR professionals helping them execute on the broader team objectives while supporting their training and development goals
What your bring:
- 5+ years progressive HR leadership experience (including some formal people leadership experience), with meaningful experience in Talent/HR Operations.
- 3+ years experience in Workday HCM platform
- Deep experience in HR Operations
- Ability to thrive in an ambiguous and high-growth environment
- Deep knowledge of HR policies, procedures, and federal/state legislation related to employment practices and general HR administration
- Strong leadership and communication skills with demonstrated capabilities in successfully interacting with diverse business and HR leaders
- Experience in Microsoft tools including Excel, Word, and PowerPoint
Finishing Touches (Preferred):
- Analytical and continuous improvement mindset that can proactively identify and solve problems
- Strong project management and organizational skills
- Experience building a high-performance HR team
- Bachelor’s degree preferred
Technical Requirements:
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.