Remote Operations Excellence – Sr. Manager Job at Starship

Starship Technologies is revolutionizing deliveries with autonomous robots. These robots are designed to deliver food, groceries, and packages across college campuses and neighborhoods in minutes. Starship has now completed millions of autonomous deliveries to date, traveled millions of miles and is currently doing more than 140k road crossings each day. Our contribution to society includes reducing congestion, and pollution, providing zero-emissions deliveries, increasing the quality of life for residents, empowering seniors and disabled people, and enabling affordable delivery for local businesses.

We’re hitting records on an almost weekly basis. Now is an exciting time to join as we grow rapidly around the world!

We are looking for excited, dynamic, tech-savvy team members to join our US Operations team.

Job Responsibilities:

• Responsible for hiring, building, and maintaining a team dedicated to continuous improvement in the US Operations team.
• Communicates company goals, safety practices, new Standard Operating Procedures and deadlines to the team. Responsible for ensuring that their team is adhering to these expectations.
• Responsible for consulting on and/or owning large scale projects with multiple dependencies. This role is fundamental in partnering with internal corporate teams and executing change via onsite staff.
• Motivates, assesses performance and drives improvement in team performance in partnership with HR to ensure that we are actively developing our team and continuously raising the performance bar.
• Proven ability to promote the adoption of standardized processes and systems.
• Proven ability to foster a collaborative work environment across the operations team, supply chain and full business.
• Proven track record of learning, designing, and implementing good business process and systems.
• Proven track record in leading continuous improvement initiatives resulting in sustained results and embedded behaviors.
• Perform other duties and responsibilities as required or requested.
• Travel will be expected at will up to 30% of the time domestically, potential annual travel internationally.

We are looking for someone who is:

• Passionate for robots and innovative technologies.
• Previous experience as a team lead in operations, supply chain or other related fields, particularly in remote management settings.
• Good knowledge regarding mechanics, electronics.
• Proven work experience in leading large scale projects.
• Excellent client-facing skills.
• Fluent English.
• Ability and willingness to travel.
• Good self-discipline.
• Experience in employee training.

Physical Requirements:

• Office work.
• Movement ability to frequent usage of wrists, hands and finger dexterity to movements such as constant typing.
• Occasional lifting of items with weight up to 70 lbs.

Ready to join our Starship fleet? Apply today!

Job Type: Full-Time

Only candidates who send resumes will be considered.

Please include your availability when applying. Early application is encouraged.

Check out our website to find out more about us: