Sales executive – english speaker ( agadir )

We are seeking an experienced B2C Call Center Agent in Agadir! If you have a great English accent and strong communication skills, this could be the perfect role for

* Answer incoming calls and respond to customer inquiries professionally and efficiently.
* Provide information about products or services to customers and resolve their issues.
* Handle customer complaints with empathy and professionalism, working to find effective solutions.
* Maintain accurate records of customer interactions, feedback, and issues in the system.
* Follow communication “scripts” and protocols as required.
* Upsell or cross-sell products and services where appropriate.
* Meet individual and team performance targets, including call handling and quality metrics.
* Participate in training sessions to improve service skills and product knowledge.
* Collaborate with team members to enhance overall customer satisfaction.

Profil Recherché

* Previous experience in a B2C call center role
* Excellent English language skills with a clear accent
* Strong communication and customer service abilities
* high school diploma

Avantages sociaux et autres

Why Join Us?

* Be part of a supportive and forward-thinking team.
* Opportunities for professional growth and skill development.
* Work in the vibrant city of Agadir, with a flexible and inclusive work environment.

Amplitude horaire

10:00 AM To 18;00 PM

Salaire Net + primes

4000.00 DH / 5000.00 DH