Site Reliability Engineer

As a SRE you’ll join our team in building the infrastructure needed to support the rest of our engineering department. You’ll help to create a stable foundation for our engineers to build off of and tools that are highly available, cost efficient and extensible. As we continue to scale and embrace the devops culture, this team will be looked to for guidance and mentorship. 

We’re looking for someone who is excited to learn, a great team player, and strives for doing the right things the first time around – knowing that it may take longer but understands that there’s a balance to be achieved and the importance of quality.

This role can sit fully remote in Argentina!

What You’ll Do - 

• Design and Build CI/CD pipelines 

• Automate key processes, including build, release, and monitoring (alerting and observability), in the development and deployment of both infrastructure and products

• Participate in a rotating on-call duty to support the application

• Mentor and collaborate with team members and other staff to further develop a DevOps culture

• Design and execute technical solutions 

• Work with latest technology like Kubernetes 

• Ensuring our AWS based platform continues to scale as we do

• A build champion, implementing changes that improve speed and quality

• Contributing to our monitoring, alerting, and recovery pipelines

• Design projects that improve our production environment

Who You Are - 

• 4+ years of relevant work experience in a SaaS environment

• Proficiency with AWS or other cloud-hosted services

• Solid understanding of software design patterns 

• Software development skills and proficient in at least one language 

• Experience in the testing and deployment of complex software solutions in a fast-paced, cloud environment

• Experience working with Kubernetes

• Experience with RUM, tracing, monitoring and other important metrics. 

• Demonstrated ability to learn quickly and pick up new technologies 

• Highly analytical with a passion for finding solutions to tough problems 

• Excellent communication and collaboration skills

What’s In It For You (Org-wide) –

• Remote First work environment  

• • If you’re close to one of our 3 Hubs: Boston, Montreal, or Reykjavik, feel free to use the space and catch up with the local team(s) 

• Unlimited vacation in most of our locations!!

• Great benefits including health, dental, vision and savings plan.

• Perks such as training reimbursement, WFH reimbursement, and more.

• Diverse and dynamic teams with challenging and exciting work.

• An opportunity to have a real impact on our business.

• A great range of social activities (both in person and virtual).

• Optional in person meet-ups and the ability to travel to our international offices

• Employee referral program

• And so much more!!

Note: As our hiring teams are global, please submit your resume in English only

About the company

At Tempo we’re on a mission to help teams build better, together. We are creators of top-selling Atlassian Marketplace apps, supporting more than 29,000 customers, including a third of the Fortune 500 companies, and working with hundreds of Solutions Partners globally. Our solutions help customers orchestrate creation and delivery, so their teams can focus and optimize around their highest priorities. In 2020 and in 2021 we were named Top Atlassian Vendor and we continue to be one of the highest ranked and most heavily used solutions out there.

Our product suite has grown from our popular time-tracking solution, which launched in Iceland in 2009, to resource & capacity planning, project cost tracking, project & program management, and strategic roadmapping. In 2021, Tempo acquired Roadmunk, a roadmapping solution popular with product management teams, and ALM Works, creators of the Structure for Jira suite that delights project and program managers around the world. At the beginning of 2023 Tempo expanded its SPM suite to include LiquidPlanner’s capacity planning platform and Old Street Solutions (maker of Custom Charts).

We envision a world where everyone inside an organization works in harmony on the most impactful opportunities aligned with their mission. Come join us as we continuously innovate our award-winning products, create new solutions, and expand to new ecosystems. Are you ready to unlock the joy of building with us.