SOCIAL MEDIA MANAGER with The Lux Collective Ltd, Plaine Wilhems

Kindly note that the advert is open to Mauritian Nationals exclusively

The Lux Collective is hiring for the position of SOCIAL MEDIA MANAGER for its Regional Headquarters based at Floréal.

The successful incumbent will be responsible to:

• Develop strategic plans to grow our brands on all relevant social media channels worldwide.
• Increase overall number of followers and improve engagement rates based on set KPIs.
• Keep social media channels updated and brand-focused for both corporate office and all resorts.
• Stay up to date with current technologies and trends in social media, design tools and applications.
• Work on large projects, events, and community management for the corporate pages.
• Work closely with the Public Relations team of all resorts and monitor performance of their social media pages.
• Run and monitor our social media advertising together with our E-Commerce team.
• Work closely with marketing production department to create appealing design for our social media accounts.
• Research on current benchmark, social media trends, audience preferences and emerging social media platforms.
• Work as part of a team to develop large social media campaigns, especially for new openings.
• Collect and interpret analytics from the content and identify patterns and successes.
• Produce monthly reports on the performances and emerging social media trends and action accordingly.
• Conduct research on competitors and audience preferences.
• Monitor and respond to Guests and consumer engagements on social media channels.
• Propose new ideas and concepts for social media content.
• Work with the web development team to coordinate user-generated content (UGC ) to be pushed on our website weekly.
• Collaborate with other departments and the resorts to ensure brand consistency.
• Develop partnership with key influencers to grow our visibility.

QUALIFICATIONS

• At least a Higher School Certificate or equivalent qualifications.
• Tertiary education at Degree Level in Public Relations or Marketing or Communications from a recognised institution or equivalent qualifications.

PREVIOUS PERFORMANCE

• A minimum of 5 years in a marketing or content role or a similar position preferably in the hospitality industry.
• Working experience in social media management with luxury brands will be a definite advantage.

OTHER REQUIREMENTS

• Passionate about marketing, communication, and hospitality.
• High levels of integrity and confidentiality.
• Proactive, dynamic, flexible, and professional attitude with strong interpersonal skills.
• Creative and innovative.
• A keen eye for detail.
• Demonstrate Project management experience and able to work cross-functionally.
• Ability to manage time & tasks independently in order to meet set deadlines.
• A strong understanding of different technology programs, and especially social media platforms is required.
• Well versed with social media trends.
• Ability to deliver creative content (text, image and video).
• Advanced knowledge of Microsoft Office package and Photoshop.
• Excellent verbal and written communication skills in both English and French languages.
• Willingness to work during odd hours on weekdays, weekends as well as on Public Holidays.
• A clean certificate of character is a must.
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