Supply Chain Expert, Nigeria Third Party Monitoring Project at Tetra Tech Company November, 2024

Position Summary:

The Supply Chain Expert will provide technical expertise and oversight to ensure effective supply chain analysis, monitoring, and quality assurance for humanitarian assistance delivery in northern Nigeria. This role includes operationalizing a two-tiered Quality Assurance System (QAS) to monitor, evaluate, and address risks, ensuring the integrity and efficiency of supply chains from warehouses to the last mile. Reporting to the Senior Monitoring Advisor, the Expert will support data-driven decision-making by implementing monitoring practices across facilities, transportation, and distribution points and will incorporate community- and market-level insights to identify and prevent potential diversion or misuse of assistance. This full-time, five-year position will be based in Abuja, Nigeria, and will be expected to travel to the northeastern states of Borno, Adamawa, and Yobe.

Responsibilities:

• Provide technical expertise on supply chain analysis and monitoring.
• Operationalize and oversee project diversion control systems.
• Assist BHA and its IPs in monitoring and addressing gaps, risks, and other issues in supply chains delivering critical assistance.
• Design, implement, and oversee a two-tiered QAS, integrating it into standard monitoring processes for sectors such as food, non-food items (NFIs), health, WASH, and shelter.
• Develop community- and market-level monitoring within the QAS to detect potential diversion, including interviews with vendors/customers, direct market observations, and product verification along the supply chain (e.g., at food mills).
• Manage technical oversight on supply chain monitoring, including inventory and documentation checks at central and regional warehouses, health facilities, and distribution sites.
• Coordinate supply chain checks to assess storage conditions, monitor for commodity leakage risks (e.g., pest infestation, theft, fraud), and verify records.
• Incorporate community- and market-level monitoring approaches into the QAS to identify possible diversion and misuse of assistance.
• Conduct interviews with vendors and customers, direct observation of markets, and item verification along the supply chain (e.g., food mills).
• Explore AI applications to enhance supply chain tracking, enabling efficient cataloguing, monitoring, and tracking of assistance across various distribution points.
• Utilize technology, including photos, videos, and drones, for enhanced documentation and oversight.
• Train field monitors in best practices for supply chain monitoring, leveraging the latest insights and lessons from QAS for effective oversight.
• Support TPM visits, conducting real-time and post-distribution monitoring to verify aid distribution and detect potential issues at community and market levels.
• Regularly update data collection protocols and tools to align with current activities, needs, and local contexts.
• Provide USAID/BHA and IPs with timely, actionable information to mitigate issues across supply chains, utilizing an interactive dashboard for real-time access to QAS data.
• Communicate urgent issues (e.g., waste, fraud, abuse) promptly to USAID/BHA via flash reports and other reporting mechanisms to enable swift action.

Qualifications:

• Bachelor’s degree in supply chain management, logistics, business administration, or a related field required. Master’s degree preferred.
• Minimum five years of experience in supply chain management and monitoring required.
• Experience in designing TPM data collection instruments.
• Experience in designing and implementing quality assurance systems.
• Familiarity with AI applications in supply chain monitoring.
• Ability to work in challenging environments and adapt to evolving contexts.
• Strong analytical and reporting skills.
• Strong oral and written proficiency in English is required.