Team Manager – Seasonal Tax Preparation Jobs in Remote (U.S.) NY \ Finance Job Recruiters

What You Get:

• A W2 role starting at $36 per hour + benefits including 401K, bonuses, perks, and other incentives.
• Work from December through mid-April.
• Work 100% remote, from the comfort of your home or office.
• Comprehensive training and support from our leadership team, who are committed to helping you excel in the role.
• You can expect to average about 50 hours per week.

Who You Are:

• Energetic, self-directed, flexible, and eager to tackle new challenges.
• Passionate about excellent customer service and managing remote teams.
• A motivational leader who inspires, supports, and helps team members improve their performance by coaching and supporting them day in and day out.
• Highly organized, with a hawkish eye for detail and a track record of delivering exceptional results with a focus on continuous improvement.

JDA TSG‘s teams are composed of tax professionals including Enrolled Agents, CPAs, Tax Attorneys, accountants, and bookkeepers distributed across the U.S. They support customers in the preparation of their personal taxes through proprietary software. This is an exciting role for a tax professional with management experience, known for innovative ideas to motivate and mentor, interested in leading a team.

What You Will Do:

• Interview prospective seasonal employees, onboard new hires, and coach them to deliver exceptional service for every customer.
• Ensure team morale stays high, creating above-industry-average retention for seasonal roles.
• Drive team attainment of SLAs and KPIs.
• Implement policy updates through training and change control processes.
• Analyze daily/weekly/monthly team performance data, deliver performance feedback and coaching.
• Identify areas for process improvement at the individual and team level.

What You Bring:

• Credentials as a Tax Professional; CPA, Enrolled Agent, or Practicing Attorney with active PTIN
• 3 + years managing remote teams
• Understanding of tax preparation, tax filing, and tax accounting practices.
• Process improvements for teams and environments where you have developed and implemented solutions (with examples you can provide illustrating their impact.)

We need folks who can work the entire season (through mid-April). Can you commit?

Apply now!

JDA TSG’s Tax Services Group provides tax preparation, as well as bookkeeping services and support to some of the world’s leading companies. We operate programs in which we hire, onboard, train and manage tax professionals, including accountants, CPAs, Enrolled Agents, bookkeepers, and attorneys. We employ hundreds of these experts across the U.S. who support customers with their income tax preparations. Our teams leverage their knowledge, business acumen, and expertise to ensure a fantastic customer experience with every customer with whom they interact.

JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.