Telemarketing at Fort Knox Group

Job Description

Fort Knox Group is one of the most diversified security and financial outfits in West Africa with fixed based operation in Nigeria servicing security contracts throughout the West Africa sub-region from its headquarters in Abuja, Nigeria.

The company has a hard-earned reputation for excellent business practices and delivery, built over 95 years of global experience in the corporate world, security, intelligence and financial industries. The groups activities encompass Guard Services, loan and PDO Recovery, Patrol system, and tracking systems.Salary: 100,000

Responsibilities

Conduct outbound calls to potential clients, providing detailed information about our services.
Identify and qualify leads, using persuasive communication to generate interest 
Build strong relationships with customers to understand their needs 
Maintain accurate records of customer interactions, sales activities, and feedback using our CRM system.
Collaborate with the marketing team to align telemarketing strategies with current campaigns and promotions.
Continuously stay updated on industry trends, 
Meet or exceed weekly and monthly sales targets and performance metrics.
Address customer inquiries and resolve concerns promptly to ensure satisfaction and loyalty.

Qualifications

A Bachelor’s Degree in Marketing, Communications, or a related field is preferred but not mandatory.
Must have a personal computer and a router 
1-2 years of proven experience in telemarketing, sales, or customer service.
Excellent verbal and written communication skills with the ability to build rapport quickly over the phone.
Strong persuasive and negotiation skills, with a focus on closing sales and achieving targets.
Ability to work independently 
Highly organized with exceptional time management skills and attention to detail.
Proficiency in using CRM software and Microsoft Office Suite.



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