Remote Admissions Manager (Account Executive) – Contract Job at Pathrise

March 18, 2024

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Job Description


What is Pathrise?

Pathrise (YC W18) connects job seekers across North America to world class industry mentorship and career coaching to help them land a new career. The program is free upfront and our customers pay us back when they’re hired.

Built around aligned incentives, we help build equity in the job search process by providing 1-on-1 mentorship, training, and a platform to uplift job seekers and ultimately, help them fulfill their hopes, ambitions, and livelihoods. We’ve already helped more than a thousand fellows land meaningful jobs, and helped them earn over $100M in salary.

In 2022 we raised our Series B and there is even more exciting growth on the horizon. That year we expanded from 6 to 14 industries, launched a tiered pricing system with differentiated product offerings, and much more.

Our Mission 🚀

Our mission is to help people everywhere build their careers by being the world’s best career agency.

We believe the job search system is broken and can be fixed with a business model that acts on behalf of the job seeker, instead of on behalf of employers, recruiters, or schools. If this sounds interesting to you, we look forward to hearing from you!

Read more about our mission in our manifesto.

The Role

We’re looking to hire a full time, contract-to-hire Admissions Manager to ensure a positive candidate experience and increase conversion of program enrollment for eligible leads. This role is a perfect fit for a high-energy individual with outstanding communication, honed customer service and sales skills, and a passion for our mission. You would be managing the enrollment and free trial retention of eligible candidates in fellowship program.

As we scale our Admissions Team, we’re looking for individuals who are adaptable to changing business needs, and enjoy working in a metrics driven environment!

Contract-to-hire: this role will begin as a 3 month contract with the potential to convert into a permanent position, contingent on performance.

Responsibilities

  • Conduct onboarding and sales calls and ensure the prospective fellow signs the program agreement
  • Provide a consultative approach to candidates wanting to join Pathrise by understanding the different offerings of the Pathrise program (e.g. explain our curriculum and program details, answer candidate questions via email and conduct informational and sales-focused phone calls)
  • Build positive relationships with fellows during their trial periods, checking in regularly and conducting calls to ensure increased conversion rates to our program
  • Uphold a high standard of customer support to all candidates interested in Pathrise and provide an inclusive admissions experience for all candidates, regardless of whether we extend them an offer or not to join the program
  • Become a resident expert in 1-2 of our industry tracks, developing relationships with our part-time and full-time mentors and knowing the ins-and-outs of the curriculum and selling points within each track
  • Work closely with our Admissions team to support Pathrise’s growth goals!

Required Qualifications

  • Passionate about Pathrise’s mission (see our manifesto)
  • 2+ years of experience in a sales, business development role
  • Proven track record of working with various software systems including but not limited to: Salesforce, Pardot, Slack, GSuite, Asana, Airtable, as well as the ability to pick up new systems quickly
  • Excellent verbal, written, and presentation skills
  • Ability to balance creative and critical thinking to act quickly and efficiently
  • Collaborative, dependable, and enthusiastic both internally and with our fellows
  • Proven track record of hitting monthly/quarterly KPI’s
  • Exceptional time management and multitasking abilities while maintaining a customer-centric focus and meticulous attention to detail

Preferred Qualifications

  • Former experience or interest in admissions, mentorship, education, or career development
  • Former experience or knowledge of our six industry areas: software engineering, data science, product management, product design, sales, and marketing
  • Startup experience
  • Experience working with individuals from diverse backgrounds
  • Understanding of current US Visa requirements

Compensation

  • 💰$50,000 – 65,000/year base (SF Bay Area, NYC and Los Angeles: up to $70,000/year) + commission of $15k – 25k OTE
  • 📜3 month contract with opportunity for conversion to permanent employment + benefits (medical/dental/vision, 401k, stipends and more)!

Our culture

👋 We are a tight-knit community that champions for our staff to bring their authentic true selves to work and aim to provide a fun and collaborative work environment for everyone. Although we are remote we have many virtual and company sponsored in-person events. We also value diversity – our Admissions team has many female leaders and managers from different backgrounds, and exemplifies what Pathrise stands for externally as well as internally. Read more about how we aim to create a diverse and inclusive environment: What DEI means to Pathrise ❤️🧡💛🖤🤎

Our interview process

– Phone chat with a recruiter

– Written/video assessment

– Final Round – mixture of behavioral + situational interviews

This role is remote within the US only, and is not currently available to applicants located outside of the US. US work authorization is required.

💡The Pathrise Approach to Hiring

At Pathrise we have a unique understanding of the hiring process from the perspective of companies and candidates, and the ups and downs that come with it. Candidates are close to our hearts – we’ve been them, we coach them, we know them.

Our general full-time hiring process outlined below. Note: this doesn’t apply to part-time roles which consist of an intro call + a 30-45 min final interview.

Application Stage

– Our recruiting team reviews applications and responds to qualified applicants as quickly as possible.

– Our ATS does not auto-reject in any way

– Note that some part-time roles are listed in “Inactive – Resume Pool” status, meaning hiring happens on a rolling basis and may open unexpectedly.

Intro Call

– In this 30 minute phone call, we aim to align on the role and answer your questions to ensure a mutual fit

– Taking the next step in your career is a big deal! Ask whatever questions you need to ensure we’re the right fit for you.

– Candidates who advance will be provided with a helpful guide to support their candidate experience.

Skill Assessment or Hiring Manager Interview

– For some roles, this is a 30 minute Google Meet interview with a hiring manager.

– For other roles, this stage is a hands-on skill assessment that gives you a firsthand glimpse of what basic skills are needed to execute in this role, and how they’ll be applied. It also gives us early signals on the more technical aspects of candidate fit.

Virtual Onsite (full-time roles only)

– Candidates will meet with hiring managers and collaborators for further skill assessments and behavioral interviews.

– Because this stage can take considerable time for all candidates and interviewers (1.5 – 3 hours), we are very intentional about how we conduct it and who we move forward. We do our best to be mindful of time commitments and candidate efforts, and will communicate if things change unexpectedly.

– You’ll receive guidance well in advance.

Reference Interviews (full-time roles only)

– We’ll ask for some professional references to follow up with.

Pathrise is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pathrise does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Pathrise also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Pathrise will also consider for employment qualified applicants with arrest and conviction records.
If you are instead interested in our fellowship program, please submit an intake form and our Admissions team will follow up: https://www.pathrise.com/apply.



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