Travel Consultant at Wakanow June, 2024
Job Description
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Job Objective
The Travel Consultant is responsible for assisting clients with their travel plans, including booking flights, hotels, visas, and coordinating various travel-related services. This role requires excellent customer service skills, attention to detail, and a passion for travel. The Travel Consultant will work closely with clients to ensure they have memorable and hassle-free travel experiences.
Job Description
- Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, tours, and other travel services.
- Provide expert advice and recommendations to clients based on their travel preferences, budgets, and objectives.
- Make reservations, issue tickets, and manage travel itineraries.
- Ensure clients have all necessary travel documents, including passports, visas, and travel insurance.
- Cross selling Wakanow products
- Address client inquiries, concerns, and requests promptly and professionally via phone, email, or in-person meetings.
- Keep clients informed of any changes or disruptions to their travel plans and assist with rebooking as needed.
- Promote travel packages, deals, and special offers to clients to maximize sales and revenue.
- Ensure compliance with all relevant travel regulations, company policies, and industry standards.
Requirements
- Minimum 2 years of experience in related role.
- Proficient use of GDS – Sabre, Amadeus & Galileo
- A deep knowledge of the aviation industry and ticketing rules.
- Outstanding interpersonal and communication skills, both verbal and written.
- Ability to work well in a fast-paced and dynamic environment.